Privacy Policy

Overview

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, apps, and related services (“Services”). By using our Services, you agree to this Policy.

Information We Collect

• Account & Order Data: name, email, phone, billing/shipping addresses.
• Transaction Data: order IDs, payment status, and limited payment meta from our payment partner (we don’t store full card/UPI details).
• Usage Data: device info, IP, pages viewed, and interactions for analytics and fraud prevention.
• Communications: messages you send to support, reviews, and survey responses.

How We Use Information

• Process, fulfill, and support your orders.
• Authenticate your account and prevent fraud/abuse.
• Send service communications (order updates, account notices).
• Personalize content, offers, and improve our products.
• Comply with legal obligations and enforce our Terms.

Cookies & Similar Tech

We use essential cookies for sign-in, cart, and checkout; analytics cookies to understand usage; and marketing cookies for promotions (where consented). You can manage preferences in your browser settings; disabling some cookies may impact core functionality.

Sharing & Disclosure

We may share limited data with vetted vendors to operate our Services—e.g., payment processing, analytics, shipping/courier partners, cloud hosting, customer support, and fraud prevention. We do not sell your personal information. We may disclose data when required by law.

Data Retention

We retain information for as long as necessary to provide our Services, comply with law (including tax and accounting), resolve disputes, and enforce agreements. When no longer needed, we securely delete or de-identify data.

Your Choices & Rights

• Access/Update: Manage your profile and addresses in Profile.
• Delete: Request account deletion; we’ll remove non-required data subject to legal obligations.
• Marketing: Opt out via email footer/unsubscribe or in notification settings.
• Cookies: Control via browser/device settings.

Security

We implement administrative, technical, and physical safeguards to protect your data. No method of transmission or storage is 100% secure, but we continually improve our controls and monitor for potential issues.

Payments

Payments are processed by our PCI-DSS compliant payment partner. We do not store full card or UPI credentials on our servers. For charge disputes or refunds, please refer to your order details or contact support.

Contact Us